

Having worked with RDP (Remote Desktop Protocol) and Windows Remote Assistance before, I assumed Microsoft would have used that same technology for this purpose as well, just in a more secure manner and much easier to use. So Quick Assist was exactly what I was looking for, and best of all: no additional software or tools needed. Microsoft Quick Assist is a Windows 10 app that enables two people to share a computer over a remote connection so that one person can help solve problems on the other person’s computer. Dear Bill (I know in your world only Windows 10 seems to exist) can you please have that fixed so we can use this with other Windows versions as well, or dare I say even from a Mac? The purpose of Quick Assist is exactly what one would need to remotely help a friend of family member if both parties have Windows 10 of course. Ī feature introduced with Windows 10 is called Quick Assist.


In the past I used LogMeIn, it was probably the best tool I’ve every used for remote access, but unfortunately it’s no longer free or affordable.įor a while I’ve used TeamViewer, but in all honesty – I really dislike how the tool works even though it is free. If you’re reading this, then there is a good chance that you’re looking at the same challenge I have every now and then a friend or family member is having issue with their PC and if you can please help them … like right now! In that case (or when you live on a different continent) remote access is the way to go, unless you’re pretty close by. Ever needed to help a friend or family with their computer issues with remote access? Quick Assist is the way to go for Windows 10 users for remote assistance!
